Applying a healthcare background to the field of UX Design, I bring an empathetic, collaborative, and human-centered approach to designing products and services which create meaningful change for people.
EXPERIENCE
Associate | Sheffe Consulting Inc. | Ottawa, ON & Remote
Casual Sept ’12 – July ’22
Analyzed and synthesized qualitative data, established key findings, and prepared summary reports for national and international clients receiving certified professional facilitation services for workshops, annual general meetings, and strategic and operational planning.
Occupational Therapist | Vancouver Coastal Health | North Vancouver & Vancouver, BC
Aug ’18 – Aug ’21
Worked directly with clients to identify physical/cognitive/social/emotional barriers to their daily functioning and create, implement, and adapt treatment plans to support their return to function.
Enabled complex discharges from hospitals in partnership with clients, families, and interdisciplinary team members, to best address the competing needs and priorities of all stakeholders.
Identified a key workflow inefficiency relating to mobility aids in the emergency department and implemented a new protocol to optimize the use of resources and limit preventable overnight stays.
Adapted to various settings and roles, bringing a reliable, team-oriented approach to various units including Orthopedics, Emergency Department, Quick Response Team, and Dementia Care.
Research Assistant | Queen’s University Centre for Neuroscience Studies | Kingston, ON
Apr ’14 – Sept ’15
Assisted in study design, implementation, and data processing for the Cognition and Action Laboratory.
Acted as primary research assistant for MRI studies and created corresponding digital brain models.
EDUCATION
User Experience Design Certificate | Emily Carr University of Art + Design | Vancouver, BC
Sept ’22 – April ’23
MSc Occupational Therapy | University of Toronto | Toronto, ON
Sept ’15 – Aug ’17
BScH Psychology | Queen’s University | Kingston, ON
Sept ’10 – April ’14
PUBLICATIONS & AWARDS
Co-author: “Occupational Performance Issues of Children with Hemiplegia after Acquired Brain Injury”, Physical & Occupational Therapy in Pediatrics, 2020
Co-author: “Action Plan Co-optimization Reveals the Parallel Encoding of Competing Reaching Movements”, Nature Communications, 2015
Award: 2014 W. R. Thompson Prize in Psychology for Most Outstanding Honours Thesis
Award: 2014 Canadian Psychological Association Certificate of Academic Excellence
SKILLS & INTERESTS
Skills: User research | Interaction design | Creative problem solving | Critical thinking | Organization
